Returns Policy for Tours Booked on the Melroy Tours Website:
At Melroy Tours, we strive to ensure your satisfaction with every aspect of your travel experience, including the booking process. Our Returns Policy is designed to provide you with peace of mind and flexibility in the event that you need to make changes to or cancel your booked tours. Please review the following guidelines regarding our Returns Policy:
Cancellation and Refunds:
If you need to cancel your booked tour, we understand that circumstances may arise that require flexibility. We offer a cancellation policy that allows for cancellations up to a certain number of days before the scheduled tour date.
Refunds for cancellations will be issued according to the following schedule:
Cancellations made 3 or more before the scheduled tour date: Full refund minus any applicable processing fees.
Cancellations made within 1 day of the scheduled tour date: No refund will be issued.
Refunds will be processed back to the original method of payment used for the booking.
Changes and Modifications:
We understand that plans may change, and we are happy to accommodate modifications to your booked tours whenever possible.
Changes to tour dates, times, or itineraries may be permitted depending on availability and our booking policies.
Modifications may be subject to additional fees or charges depending on the nature of the change and any associated costs incurred by Melroy Tours.
Exceptions and Special Circumstances:
In certain situations, such as extreme weather conditions, natural disasters, or other unforeseen circumstances beyond your control, we may make exceptions to our standard Returns Policy.
We will work with you to find a suitable solution, which may include rescheduling your tour, providing credit for future bookings, or issuing a partial refund, depending on the circumstances.
How to Request a Return:
To cancel or modify your booked tour, please contact our customer service team as soon as possible via email, phone, or our website’s contact form.
Please provide your booking details and reason for cancellation or modification, and our team will assist you in processing your request in accordance with our Returns Policy.
Terms and Conditions:
Our Returns Policy is subject to our Terms and Conditions, which govern all bookings made through the Melroy Tours website.
By booking a tour with us, you agree to abide by our Returns Policy and Terms and Conditions.
At Melroy Tours, we value your satisfaction and strive to provide excellent customer service. If you have any questions or concerns about our Returns Policy or need assistance with your booking, please don’t hesitate to contact us. We’re here to help make your travel experience with us as enjoyable and stress-free as possible.
